SURESH REDDY

Saturday 1 November 2014

Good story of Panyee

SURESH REDDY

Tech students need to work on communication, soft-skills

Country's largest software exporter TCS, which is in the process of hiring 25,000 people from the campuses and raise it to 35,000 next fiscal, feels the education institutes must pay special attention to improve communication and soft skills of their students.

"From an improvement point of view, we have been telling institutes that communications and soft skills are something that can be looked at... which will make people a bit more ready," executive vice-president and global head for human resources Ajoy Mukherjee told.

He, however, said TCS, which is arguably one of the biggest hirers at the country's campuses and has over 3.13 lakh headcounts already, is contended with the technical skills of the freshers which it hires.

"If you ask me from a youngster's point of view, when they are coming in they are very much digitally savvy. Technology-wise, given our selection process, we are able to select the right candidates for our requirements," he said.

Mukherjee said the company plans to give offers to 35,000 freshers from 350-400 institutes during FY16, which is 10,000 more than the ones for FY15.

He said the company conducts a dialogue with the heads of the institutes it gives offers and inform them of the need to work on the students' soft skills.

After declaring a 13.2% growth for the July-September quarter profit at Rs 5,244 crore, TCS chief executive and managing director N Chandrasekaran had said that he was bullish about 2015-16.

"Across the sectors, and across markets, we remain very positive. If at all, we are only increasing our investments both in sales and capability building. We have already hired 36,000 (as against targeted 55,000 for FY15)...So, we remain bullish about next year," he had said.

Mukherjee said the growth in business has resulted in the likelihood of the company overshooting its overall hiring target of 55,000 for the current fiscal.

"Look at our volume growth in H1, it has been very good and this (overshooting) is based on that," Mukherjee said, adding that TCS is conservative when it comes to setting targets.

The company reported a volume growth of 6.1% in the September quarter, on a sequential basis.

Of the 25,000 offers made for FY15, Mukherjee said he expects 71-72% freshers to actually join the company this fiscal.

He said the company has undertaken many initiatives to help students, including a portal called 'Campus Commune' which acts as a knowledge sharing platform for the students before they join the company.

The company had a total of 3.13 lakh employees as of September end, out of which 1.03 lakh or 32.7% are women.

Mukherjee said the decision to have a greater number of women in the workforce is a conscious one taken from having the diversity among the staff.

He, however, refused to share a hierarchical break-up of the women employees and restricted himself to state that in the past few years, the number of women in the mid-and top- management is improving.

The company also does not have a target on the number or percentage of the working staff when it comes to women, it said.

Monday 15 September 2014

9+6+2 = 17

In an Arabian tribal village, an old man died and left behind 17 camels for his three sons. Shortly after the official mourning period was over, the sons opened his last will.

The will was a rather strange one. It stated that the eldest son, being the first-born and the old man’s favorite, should get half of 17 camels while the middle son should be given one-third, and the youngest of the three would get one-ninth of the 17 camels.

Now here was a real problem that the three brothers did not know how to solve. 17 is not a number that could be divided into a precise half, nor could it be divided by 3 or by 9. Each of the sons wanted this interpreted their own way – naturally to each one’s own advantage. Angry and heated exchanges between the three of them continued for several days, without any solution in sight. So tense was the situation that the tribe’s elders intervened and suggested to them that they should visit the oldest and wisest member of the tribe, who would surely be able to come up with a solution for their peculiar problem.

And so, off they went to see this wise elder. The wise man listened to them patiently about their father’s legacy of 17 camels, and appeared to be lost in thought for a while afterwards. Shortly thereafter, as if having reached a conclusion in his own mind, the old man got up and went to the his own cattle yard, and returned after a few minutes, leading one of his own camels, which he added to the 17 camels of the three brothers. So now there were 18 camels in all – an even number.

He then picked up the dead man’s will and read it out again.

Half of 18 being 9, he gave the eldest son 9 camels. The middle son was to get one-third, and one-third of 18 being 6, the middle son was allowed to take 6 camels then came the turn of the youngest son, who was to get one-ninth of 18, which works out to 2, so the old man gave him two camels.

Now figure this out: 9+6+2 = 17, which was the number that the three brothers had been quibbling about initially, before the wise man added the 18th camel, and even after having divided the camels, there was still one camel left – the 18th one, which the wise old man claimed for himself.

Each of the brothers left happy with the brilliant solution offered by the wise man – a solution that neither one of them had been able to come up with. Between the three of them, they left with the same total number of camels that they had come with, and yet, they left happy with the outcome, with no ill-will, with each one of them feeling that it had been a fair solution to the problem.

So what changed? In real terms perhaps nothing? But yet, a peaceful solution had been arrived at. A solution that was acceptable to each one of them. Because when they came, it was with the belief that a commonly acceptable solution to be found by consulting the wise old man. Believing in the possibility of an amicable solution is the first step for any negotiation to be successful, and the 18th camel became the common factor that neutralized the problem.

As is the case with many negotiations, believing that a common ground for a win-win situation can be found is critically important to finding amicable solutions. This helps to shape our attitude, and as is the case with anything else in life, a positive attitude can help to solve any kind of problem. However, a negative frame of mind distorts our vision and we are unable to see the possibility of a solution, which is most often the reason why negotiations break down. So next time we are stuck with any tricky negotiation, we first need to find that 18th camel.